Donations Policy

How We Collect Donations

We accept donations exclusively through Donorbox, our secure official donation platform. This allows us to accept:

• Credit and Debit Cards (Visa, Mastercard, AMEX)
• Digital Wallets (Apple Pay, Google Pay)
• PayPal and Bank Transfers (where available)

All donations are protected by **256-bit SSL/TLS encryption** and processed via PCI DSS Level 1 compliant infrastructure to ensure your financial information remains private and secure.

Information We Collect

When you donate via Donorbox, the following information is collected through their secure, encrypted platform:

• Full name and Email address (for receipting)
• Donation amount and Frequency (one-time or recurring)
• Payment method type (e.g., Card, Apple Pay, PayPal)
• Billing address or Country (required for card verification)
• Optional comments or tribute information provided by you

This information is transmitted via **256-bit SSL encryption** and is used solely for donation processing, automated tax-compliant receipts, and official record-keeping.

How We Use Donation Data

Your donation information is used to:

• Process and acknowledge your donation
• Issue receipts or confirmations
• Maintain internal financial records
• Communicate important updates related to your contribution

We do not sell, rent, or share donor information with third parties for marketing or commercial purposes.

Donorbox and Secure Payment Processing

All donations are processed via Donorbox, our secure official third-party platform. Your transaction and personal data are protected by 256-bit SSL/TLS encryption and are subject to the privacy policies and terms of Donorbox and its underlying payment gateways (such as Stripe or PayPal).

We encourage donors to review the Donorbox Privacy Policy directly to understand how your information is managed.

The Augustinian Recollects are not responsible for the data practices, security protocols, or technical errors of third-party payment services.

Data Protection & Security

We take reasonable measures to safeguard donor information, including:

• Secure payment processing
• Limited access to donor data
• Compliance with applicable data protection laws

While we strive to protect your personal information, no online system can be guaranteed 100% secure.

Refund Policy

Donations are considered voluntary and non-refundable, except in cases of clear error or duplicate transactions.

If you believe a mistake has occurred, please contact us promptly for assistance.

Terms & Conditions

By making a donation, you agree that:

• Your donation is made voluntarily and without expectation of goods or services in return
• Funds will be used to support the mission and works of the Augustinian Recollects
• You are authorized to use the selected payment method
• You have read and accepted this Donations Policy, Privacy Policy, and Terms & Conditions